This Privacy Policy explains how mau777 collects, uses, stores, and protects your personal data when you use our online casino and sports betting platform. We are committed to handling your information with transparency, care, and full respect for your privacy rights.
The cards below offer a plain-language overview for convenience. They do not replace the full Privacy Policy below. Where any discrepancy exists, the full legal text prevails.
This Privacy Policy (hereinafter "Policy") describes how mau777 (hereinafter "the Company", "we", "us", or "our") collects, processes, stores, uses, and discloses personal data relating to users (hereinafter "you", "User", or "Player") who access or use the mau777 online casino and sports betting platform available at mau777.asia (the "Platform").
mau777 is committed to protecting your privacy and handling your personal data with the highest degree of care, transparency, and security. This Policy has been prepared in accordance with the data protection principles applicable under mau777's international licensing jurisdiction and reflects recognised global standards for privacy governance including the principles of the General Data Protection Regulation (GDPR) as a guiding framework for best practice.
By registering an Account on the Platform or continuing to use the Platform's services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform and may request Account closure in accordance with our Terms & Conditions.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform and are incorporated herein by reference.
Malaysian Users: Malaysia's Personal Data Protection Act 2010 (PDPA) governs the processing of personal data in commercial transactions in Malaysia. While mau777 operates under international licensing, we acknowledge the PDPA as the applicable local framework for our Malaysian users and endeavour to handle personal data consistently with its principles.
For the purposes of this Policy, the following terms shall have the meanings ascribed to them below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, directly or in combination with other information. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transfer, erasure, or destruction. |
| "Data Controller" | mau777, which determines the purposes and means of processing Personal Data collected through the Platform. |
| "Data Processor" | A third-party service provider who processes Personal Data on behalf of mau777 pursuant to a written contractual arrangement. |
| "KYC Data" | Identity and address verification documents submitted by Users as part of the Know Your Customer process, including government-issued photo ID and proof of address. |
| "Cookies" | Small text files placed on a User's device by the Platform for the purposes of maintaining session state, remembering preferences, and collecting usage analytics. |
| "Sensitive Data" | A subset of Personal Data that warrants heightened protection, including financial information, identity document data, and where applicable, information that may reveal special category characteristics. |
mau777 collects personal data through several channels in the course of providing Platform services. The categories of personal data we collect are set out below:
When you create an Account on the Platform, we collect the following information you provide directly:
Prior to processing withdrawal requests and in accordance with our anti-money laundering obligations, we collect:
In connection with deposits, withdrawals, and bet settlement, we collect:
When you access the Platform, our servers and analytics tools automatically collect:
Where you contact mau777's support team via live chat or email, we retain records of such communications, including the content of messages, timestamps, and any attachments, for the purposes of resolving disputes, improving service quality, and fulfilling record-keeping obligations.
Data Minimisation Principle: mau777 collects only the personal data that is necessary and proportionate to the purposes for which it is collected. We do not collect categories of sensitive personal data beyond what is strictly required for identity verification and anti-money laundering compliance.
mau777 processes personal data on the following legal bases, consistent with internationally recognised data protection principles:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account registration, deposit and withdrawal processing, bet settlement, KYC verification, customer support — all processing that is necessary to perform the contract between mau777 and the User. |
| Legal Obligation | Anti-money laundering checks, identity verification, fraud prevention, transaction monitoring, and financial record-keeping required under our international licensing obligations. |
| Legitimate Interests | Fraud detection and prevention, security monitoring, improving Platform features and user experience, analytics, and responsible gambling monitoring — where such processing does not override the User's privacy rights. |
| Consent | Marketing communications (where you have opted in to receive such communications), non-essential cookies and analytics tracking beyond core Platform functionality. |
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
mau777 uses the personal data it collects for the following purposes:
Where you have provided explicit consent, mau777 may use your email address to send you promotional communications about new games, bonus offers, and platform updates. You may withdraw your consent to receive marketing communications at any time by contacting support or using the unsubscribe mechanism included in all marketing emails.
mau777 does not sell, rent, or trade your personal data to any third party for commercial purposes. Personal data may be shared with third parties only in the circumstances described below:
We share personal data with trusted third-party service providers who process data on our behalf strictly to enable Platform services. These include:
All Data Processors are engaged under written contracts that impose data protection obligations and restrict the use of personal data to the purposes specified by mau777.
mau777 may disclose personal data to regulatory authorities, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction where required to do so by applicable law, court order, or as reasonably necessary to:
In the event that mau777 undergoes a merger, acquisition, restructuring, or sale of assets, personal data held by the Company may be transferred to the acquiring entity as part of that transaction, provided that the acquirer agrees to handle such data in a manner consistent with this Policy.
No Sale of Personal Data: mau777 does not and will not sell your personal data to advertising networks, data brokers, or any other commercial third parties. Your data is used solely for the purposes described in this Policy.
mau777 uses cookies and similar tracking technologies (including web beacons and local storage) on the Platform. The following categories of cookies are in use:
| Cookie Category | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your authenticated state, and enable core Platform functionality such as game loading and bet placement. | Yes — cannot be disabled without breaking Platform functionality |
| Functional | Remember your language preference, display settings, and other personalisation choices to improve your user experience across sessions. | Optional — disabling may reduce personalisation |
| Analytics | Collect anonymised or pseudonymised data about how Users navigate the Platform, which pages are visited most frequently, and how long sessions last — used to improve Platform design and content. | Optional — based on consent |
| Security | Assist in detecting unusual or potentially fraudulent access patterns to protect your Account. | Yes — part of platform security infrastructure |
You may manage your cookie preferences through your browser settings at any time. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary or security cookies will impair your ability to use the Platform. For detailed information on managing cookies in your specific browser, refer to your browser's help documentation.
mau777 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures include:
Notwithstanding these measures, no method of electronic transmission or storage is completely secure. While mau777 takes reasonable steps to protect your personal data, we cannot guarantee absolute security against all threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected Users without undue delay in accordance with our legal obligations.
Protect Your Account: You are responsible for maintaining the confidentiality of your login credentials. Never share your password with anyone. mau777 will never ask for your password. If you suspect your Account has been compromised, contact our support team immediately via live chat.
mau777 retains personal data for only as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable legal, regulatory, or contractual obligations. The following retention principles apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised in accordance with our data disposal procedures.
As an internationally licensed platform, mau777 may transfer personal data to countries outside of Malaysia in order to deliver Platform services. Such transfers may occur in the context of cloud hosting, payment processing, identity verification, and other service provider arrangements.
When personal data is transferred internationally, mau777 takes steps to ensure that appropriate safeguards are in place to protect the data, including:
By using the Platform, you acknowledge that your personal data may be transferred to and processed in countries outside Malaysia. mau777 takes reasonable steps to ensure that any international transfer is conducted securely and with appropriate protections in place.
Subject to applicable law and certain exceptions, you have the following rights in respect of your personal data held by mau777. To exercise any of these rights, please contact our Data Protection team via live chat or email at [email protected]. We will respond to verified requests within 30 days.
Identity Verification for Rights Requests: To protect your privacy and prevent fraudulent rights requests, mau777 will require verification of your identity before processing any data rights request. Requests from unverified individuals cannot be actioned. Please include your registered email address and Account username when submitting a request.
mau777 strictly prohibits use of the Platform by any person under the age of 21 years. The Platform is not directed at, and is not intended for use by, minors.
mau777 does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under this age threshold — whether through KYC verification outcomes, age discrepancies identified during document review, or any other means — the relevant Account will be immediately suspended and the personal data will be securely deleted, subject to any retention obligations applicable to anti-money laundering compliance.
If you are a parent or guardian and have reason to believe that a person under the age of 21 has submitted personal data to mau777, please contact our support team immediately via live chat or at [email protected].
The Platform may contain references to or links to third-party websites or services, including payment providers such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, and CIMB, or responsible gambling support organisations. These third-party sites operate independently from mau777 and are governed by their own privacy policies.
mau777 has no control over and accepts no responsibility for the privacy practices, security measures, or content of any third-party website or service. We encourage you to review the privacy policy of any third-party site or service you access in connection with your use of the Platform.
mau777 reserves the right to update or modify this Privacy Policy at any time. Material changes — such as changes to the categories of data we collect, the purposes for which we use data, or the rights available to Users — will be communicated to registered Users via email notification and/or a prominent notice on the Platform, with a minimum of seven (7) days' notice before the changes take effect.
Minor or non-material amendments — such as clarifications of existing practice, corrections of typographical errors, or formatting updates — may be made without prior notice. The date of the most recent revision is displayed at the top of this page.
Your continued use of the Platform following the effective date of any amendment to this Policy constitutes your acknowledgement of the amended Policy. If you do not agree with the amended Policy, you should discontinue use of the Platform and contact our support team to initiate Account closure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which mau777 processes your personal data, please contact our Data Protection team using the contact details below. We take all privacy enquiries and complaints seriously and will respond within 30 days of receipt.
Where a User is dissatisfied with mau777's response to a privacy complaint, the User may escalate the matter to the data protection supervisory authority relevant to their jurisdiction. mau777 will cooperate with any such authority in the investigation of a complaint.
Related Documents: This Privacy Policy is to be read alongside mau777's Terms & Conditions and Responsible Gambling Policy. For questions about account eligibility, bonus rules, and payment policies, please refer to the Terms & Conditions. For responsible gambling tools and support resources, please visit the Responsible Gambling page.
Our support team is available 24/7 and can help with any data-related questions. You can also visit our FAQ for quick answers, or review our Terms & Conditions for full platform rules.
For players aged 21 and above only. By using mau777, you confirm that you have read and understood this Privacy Policy.